Horas Januari Silaban Today

The interview results show that employees perceive the leadership style of Horas Januari Silaban as participative and supportive, with a strong emphasis on employee empowerment. However, employees also reported challenges in implementing the new service delivery initiatives, citing limited resources and inadequate training.

Analysis of Factors Affecting Public Service Quality at the Office of the Subdistrict Head of Medan Baru, Medan City (Case Study: Horas Januari Silaban) horas januari silaban

This study has several limitations. First, the study focuses on a single case study, which may limit the generalizability of the findings. Second, the study uses a mixed-methods approach, which may lead to inconsistencies in the data collection and analysis process. The interview results show that employees perceive the