Msoc Sample Questions Set 1 -

Your team is experiencing social loafing on a group project. Propose two specific communication-based interventions to reduce it.

What is confirmation bias , and how can it negatively affect decision-making in a management team? Section C: Mini Case Study 9. Case : A non-profit organization has high turnover among junior staff. Exit interviews show people feel “unheard” and that upward communication is blocked. Managers say they have an open-door policy. msoc sample questions set 1

– Triangulation = using multiple methods to cross-validate findings. Your team is experiencing social loafing on a group project

Which organizational structure is most likely to create information silos? a) Matrix b) Flat c) Highly centralized functional d) Network Section C: Mini Case Study 9

A researcher uses both surveys and in-depth interviews. This is an example of: a) Longitudinal design b) Triangulation c) Cross-sectional study d) Experimental control

Barriers: Fear of retaliation, lack of psychological safety, managers’ defensive listening. b) Structural: Anonymous feedback system or monthly skip-level meetings. Process: Train managers in active listening & close the loop (respond to every submission).

Formal : prescribed by hierarchy (e.g., manager’s email to team). Informal : grapevine, social chats (e.g., lunch conversation about a new policy).