You will see something like:
If after all this the device still shows "Code 10" or "Device cannot start", then the hardware is genuinely faulty or counterfeit (e.g., a CSR8510 die sold as Bluetooth 5.0 when it only supports 4.0). At that point, recycle it and spend $6 on a branded dongle from ASUS, TP-Link, or Plugable — because time spent wrestling with ghost drivers costs more than the hardware itself. qhm495lm driver install